After replacing the faulty MPM-F card, the RMX could not initialize the new card on boot up.
- After speaking with after hours tech support we decided the best course of action was to remove the original faulty MPM-F card and not install the replacement, instead we will leave only the single functioning MPM-F card in the RMX until we can work with the engineers to come up with a permanent solution. This will stop the RMX from routing connections to a bad card until a working replacement can be installed.
- From the users’ perspective (including schedulers and monitors), the RMX will have the same functionality as before the original MPM-F card died. The only major technical difference will be the number of possible simultaneous connections, each MPM-F card supports 40 simultaneous connections, since the RMX will be operating on one card for a while, it will have 40 available connections instead of 80 (the most connections at any one time for the Spring 2012 class schedule is 17, so there is plenty of capacity for classes on a single card).
- We will be contacting the support engineers tomorrow (2/6/2012) and will post here when we have more information.